Debt Collections Officer

Our client is one of the leading IT solutions providers. They seek to hire a Collections Officer who will be responsible for Collection and Management of IT Business Debt portfolio.


  • Collection of debt for all I.T Business verticals as per the agreed payment terms.
  • Confirm customers’ receipt of invoices.
  • Escalation of problematic accounts with the respective account managers, Credit Control Manager and BU Heads appropriately.
  • Conduct daily customer visits to the assigned portfolio and update status of each visit.
  • Maintains Customer Contact email ID / Name for respective customer debt portfolio.
  • Anticipates developments and identifies accounts that will require special attention during collections review meetings.
  • Resolve customer account queries without undue delay including facilitating credit notes processing.
  • Reconciliation of assigned debt portfolio and ensuring no unapplied entries in customer accounts.
  • Ensure all customer under your portfolio receive statements on-line.
  • Any other duties as may be assigned by the Credit control manager.


  • CPA (K), CCP, ACCA
  • Degree in Accounting will be an added advantage
  • 2+ years of relevant working experience in an I.T Company will be an added advantage
  • Ability to develop reports
  • Integrity
  • High level of confidentiality
  • Accountability and ownership
  • Detail oriented
  • Resilient and a team player.

Application Process:
If you are up to the challenge, possess the necessary qualification, experience and enthusiasm, please proceed to apply as follows:

  • Email your CV (only) to
  • Type Debt Collections Officer in the Email Subject line.
  • The closing date for this vacancy is: January 14, 2020.

Applications will be received on a rolling basis to fill this position as soon as possible. Only shortlisted candidates will be contacted. Integrity Staffing LTD is an Equal Opportunity recruiter (Equal Opportunities Act, 2007).