Tours and Travel Manager

Our client is a medium sized tours and travel company in Nairobi. They seek to hire a tour and travel manager who will customize and handle end to end tour booking and offer client support in terms of providing the necessary travel requirements and arrangements.

Gross Salary: 80-120k

Location: Nairobi


  • Design flexible tour packages, excursions, safaris and other related services in regards to tours to meet the needs of different clients
  • Create and sell innovative inbound and outbound tour packages to meet market demand
  • Maintain and organize airline contracts, keeping them up to date
  • Research and constantly source for interesting product packages to meet consumer demands
  • Check and process ticket re-issue’s and fare calculations
  • Ensuring airlines fares are loaded correctly and liaising with airlines to rectify
  • Respond to enquiries regarding hotels & safaris within 24hrs
  • Prepare itineraries to the various destinations of interest
  • Keep clients up to date with  changes in the travel industry
  • Ensure payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale
  • Create contact with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates
  • Making follow-ups on tour quotations
  • Ensuring that tours quotations are competitive as well as terms & conditions
  • Arranging to see vehicles (and if possible be accompanied by customer reps) before start of service to ensure quality and minimize customer complains


  • Tourism Management Degree / Tours & Travel Degree / Business related degree
  • MUST have at least 2 years’ experience as a tour consultant / manager.
  • Experience in liaising with international travel agents / partners
  • Excellent planning and organizational skills
  • Self – motivated, Confident and outgoing personality
  • Ability to multi-task and get things done to completion
  • A Team player with good interpersonal and communication skills
  • Excellent networking and prospecting skills
  • Female candidates are encouraged to apply

Application Process:
If you are up to the challenge, possess the necessary qualification, experience and enthusiasm, please proceed to apply as follows:

  • Email your CV (only) to
  • Quote Tours and Travel Manager in the Email Subject line.
  • The closing date for this vacancy is: January 11, 2020.

Applications will be received on a rolling basis to fill this position as soon as possible. Only shortlisted candidates will be contacted. Integrity Staffing LTD is an Equal Opportunity recruiter (Equal Opportunities Act, 2007).